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Practice Tools & Resources

Arizona Care Network provides tools and resources for practices to successfully manage the cost and quality of care for their patients.

These services are free-of-charge to the practice. They enable practices to maximize the benefits of joining an ACO and deliver care that keeps patients healthy at a low cost.

Referral Management

ACN providers can quickly send and receive referrals through our custom, network-specific online referral management system, called par8o. The system helps ensure efficient in-network utilization, which can drastically reduce unnecessary spending for the patient. It also helps primary care providers earn incentives and drives patient volume to our specialists.

Care Coordination

ACN offers clinical support to providers who treat patients with complex conditions. Our N Compass care coordination team includes registered nurses, behavioral health coaches, social workers, and navigators. This extra layer of support helps patients follow their treatment plan to reach optimum health.

Provider and Practice Data

When you join ACN, you receive access to our secure online provider portal. Our analytics and clinical performance teams regularly upload data to the portal for your practice and your attributed patients.

Data reports available in the portal include:

  • Care Gap Reports
  • ER and Readmission Reports
  • Historical PIP earnings
  • Patient Satisfaction scorecards
  • Patient Segmentation Reports

Other features within the portal include:

  • Quick Access to Clinical Integration Tools (Athena, par8o, HIE, etc.)
  • Events Calendar
  • Member Look-up
  • News & Announcement

Additionally, ACN’s clinical performance team will meet with your practice to review patient data and help close care gaps if they exist.

Health Information Exchange

In addition to the state health information exchange (HIE), ACN grants you access to Dignity Health’s HIE so you can efficiently track patient activity within the Dignity Health system. This level of insight helps providers identify vulnerable patients who may be high ER utilizers.

Provider Consultant and Performance Representative

ACN assigns each practice a Provider Network Consultant and a Clinical Performance Representative.

Your Provider Network Consultant is your primary contact for network-related questions. Your consultant can assist you with payer/insurance questions, referral management, in-network utilization, MIPS/MACRA, and other ACN network initiatives.

Your Clinical Performance Representative is your primary contact for quality outcomes and ACN’s Provider Rewards Program. Your rep can help guide your practice on quality initiatives, identifying patients for care coordination, GPRO auditing, and delivering on the Quadruple Aim.

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