N Compass™ gives you individual support from Registered Nurses, Navigators, Social Workers, and Behavioral Health Coaches who provide trustworthy health information and help you follow your doctor’s plan of care to achieve your best health.
Physicians manage about 20% of a patient’s health; the rest is really determined by other things going on in your life. So we work with your doctor to help you improve your health now and connect to the services and resources you need to get healthy and stay healthy. Your N Compass Care Coordination team can:
Meet with you over the phone or in person
Get the answers and resources you need
Help you manage multiple medications so you don’t have negative interactions
Coordinate healthcare appointments and even attend appointments with you if you wish
Teach you tips for self-care
There is never a bill for N Compass services. ACN provides this support at no charge to the patient because keeping you healthy is better for you and it helps reduce the costs associated with worsening health and hospitalization.
How does N Compass Care Coordination Work?
Connecting to N Compass
If your doctor believes you may benefit from additional information, services, or support for your care, they can refer you for N Compass Care Coordination.
If your health history or current status suggest you may need additional help managing your health, an N Compass member may reach out to you about care coordination.
You can even refer yourself. We’ll confirm eligibility for you.
How we can help
When you have a new or chronic illness and want to learn how to manage it better or need some help to follow your doctor’s treatment plan.
If your medical tests or assessments show that you may be at risk for worsening health and you want to stay healthy and out of the hospital.
When you are facing transitions of care. If you do have to be in the hospital, the transition to a skilled nursing facility, rehab center, or even home is a time when each decision is important to protect your health and keep you out of the hospital.
When your doctor recommends care coordination. Some doctors even have N Compass Care Coordinators embedded in their practices to make it even more convenient for patients.
We’re healthcare insiders with the connections and expertise to help guide you through the complex healthcare maze. Based on your situation, we’ll customize the best team to meet your needs. And we’ll communicate with your doctor every step of the way.
Need a quick answer?
Contact the N Compass Concierge line.
Real people, ready to help.
You want to know if you are an ACN member.
You need to find a new ACN primary care provider, specialist or facility.
You want to find a specialist but aren’t quite sure which specialty to search.
You need to find an in-network care location like a pharmacy, imaging center, urgent care or surgery center.
You have a question about resources available to meet your healthcare needs. If we don’t have the answer, we’ll work hard to find it for you.