Arizona Care Network (ACN) is a group of doctors and other healthcare providers who work together to improve the health of our members and reduce costs by actively coordinating care for our patients. We commit to:

1. Improve the health of our patients with quality care in the best care setting for their situation
2. Enhance the patient experience because consumers have many choices and we must earn their business
3. Manage the rising cost of care by working as a team, communicating effectively, and reducing costly duplication of services
4. Increase provider satisfaction because our doctors and other care givers need to be healthy themselves to deliver good healthcare

This is our Quadruple Aim and everything we do is focused on improving in each of these four areas.

Connected Care with ACN is based on this integrated, high-performing network of providers who are held accountable by Intel to make improvements to the quality of care, access to care, and member experience over time.

Connected Care is available in Oregon, Arizona, New Mexico, and Northern California and provides quality healthcare to more than 38,000 employees and their enrolled dependents. This represents 32% of Intel’s U.S. employees and their families with 94% satisfaction.

Much like Anthem and Cigna, extensive coverage and care is available locally and across the country. We know this is important when you want peace of mind while traveling or have dependents living away from home.

Here are some of the top benefits:

• Access to more than 6,000 primary care, pediatric and specialty care providers through ACN focused on keeping you and your family healthy and happy
• High loyalty and cost effectiveness with more than 94% of enrolled employees sticking with Connected Care
• High-touch, concierge-style services, and care coordination translates into less stress and time spent navigating your healthcare experience
• Lower deductibles and out-of-pocket maximums compared to other plans
• Increased use of primary care focused on preventive care and wellness
• Improved management of chronic conditions and depression with certain medications covered at no cost
• Better control of chronic conditions for hypertension and diabetes, with a positive trend of 87% for diabetics and 78% for hypertensive members
• Dedicated teams within the network, making healthcare more convenient and more quickly accessible for you and your family’s diverse needs
• Continuous improvements to the healthcare model and services

Need to find a doctor?

ACN has a large, diverse network of primary care providers and specialists who are committed to providing high quality, cost-efficient care. Choose ACN providers and facilities for all your family healthcare needs and they’ll work together to ensure your best health.

For more detailed information about ACN’s provider network:

• Call: 1-800-974-4517 to talk to the Connected Care Concierge Monday-Friday, 8 a.m.-6 p.m.
• Visit: ConnectedCareHealth.com
• Search: ACN Find a Doctor tool
• Download the app: Connect to great care anywhere with My AZ Doc

Supporting Your Health

Connected Care ACN offers a new way to manage your health and supports keeping you well rather than just treating you when you’re ill. With ACN, in-network providers communicate with you and with each other. They work together to maximize your health and minimize your out-of-pocket costs.

This model of care is useful for any patient but it’s especially helpful to those with chronic or complex health conditions like diabetes, obesity, COPD, depression, cancer or event one-time issues that require surgery and/or hospitalization.

If you or a dependent are managing a chronic or complex illness, ACN is here to help. Our N Compass Care Coordination team works closely with your doctors and you to help manage your condition with the goal to reduce the likelihood of hospitalization and help you achieve your best health. We can also make sure you’re not alone when making important or difficult decisions about care. It’s like having a personal health concierge.

• Navigators – Experts at navigating the complex world of healthcare, available to answer questions, recommend services, address barriers to care, connect you to resources
• Registered Nurses – Licensed clinical professionals offering targeted education, case management, disease management, medication management and care transitions
• Health Coaches – Professionals with a special focus on behavioral health needs and how that impacts your physical health
• Social Workers – Professionals who identify family or personal issues that may impact your health and connect members to the right resources to help

For ACN Care Coordination needs, contact: 1-800-974-4517

Thank you for choosing Connected Care ACN. We look forward to serving you and your family with high quality, cost-efficient healthcare.